Joe Heapy, co-founder and Director of Engine

Joe leads the work with the public sector at Engine Service Design. He collaborated with Demos to research and publish The Journey to the Interface, setting out the role of user-centred approaches to service design in the public sector.

Joe's topic for IRISS Forum 2011 is “Designing the practice of design.”

The video of Joe's talk is available, and his presentation is attached below.

IRISS Forum 2011 - Joe Heapy, co-founder and Director of Engine from iriss on Vimeo.